DRAFT - to be reviewed by Rengen Holdings' legal adviser and completed (registered office, company number, ICO registration) before the app is published.
Privacy policy
Last updated: [date of publication]
Who we are
Test Routes IQ is provided by Rengen Holdings Ltd ("we", "us"), [registered office address], company number [number]. We are the data controller for the information described here. Contact: privacy@testroutesiq.co.uk.
What the app does with your location
When you start a practice drive, the app uses your device's location to show where you are on the route and to announce the next direction. This happens on your device. In the current version your location is not sent to us, not stored by us and not shared with anyone. You can stop location access at any time in your phone's settings; the app will still show routes and directions without following your position.
Information we receive
- Route downloads: when the app downloads routes for a test centre, our hosting provider (Cloudflare) receives standard technical information (such as IP address, device type and time of request) needed to deliver the files and keep the service secure. These logs are kept for [30] days.
- Support emails: if you contact us, we use your email and message to reply to you.
We do not sell your information, we do not show third-party advertising, and the current version has no user accounts.
Lawful basis
We process technical information on the basis of our legitimate interest in providing and securing the service, and support messages to respond to your request.
Your rights
Under UK data protection law you can ask for access to, correction or deletion of your personal information, or object to how we use it. Contact us at the address above. You can also complain to the Information Commissioner's Office (ico.org.uk).
Children
The app is intended for learner drivers aged 17 and over.
Changes
If we add features that use more information (for example accounts, drive history or coaching), we will update this policy and ask for your consent where required before collecting anything new.